No dish is required. No physical installation required

No… When you buy your IPTV subscription you are free to use the service for the duration purchased. If you decide not to renew your subscription or not use our service anymore you are free to do so. No refunds or cancellations fees are applicable.

No. We offer test accounts for you to try or service for 1 day. Please purchase an account only if you are satisfied. Once payment has been made and your account has been activated we are not able to give you a refund if you no longer require to use our service. Refunds are also not given due to hardware / software faults that come from your end or due to language issue or channel availability.

99% Uptime Guarantee on the service. The service is availble 24/7/365

Movies and series are always updated to ensure you have all latest movies and tv series.

No, the system works worldwide. Whether you are in Africa, Europe, Asia, Australia, or America you should receive exactly the same performance from the system, just so long as you have a stable 5MB internet connection & Above. A 10 Mbps connection and above is best.

Our IP TV streams use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 4 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 5 Mbps minimum internet connection speed is required, 10 Mbps for HD channels. The better your internet the better quality of the service you will receive.

Not at all. Instructions on how to set-up all supported devices can be found on our our HOW TO INSTALL page. If you still do not manage we can help you out remotely via a call to +254 721 351 344 / chat or email (info@laxtv.live)

Yes. We provide support via the contact us page & email.
We do our best to respond within a few hours on normal working days and 12-24 hours in weekends & public holidays. Our service does not include physical installations or visits from anyone to your place of installation. All services are rendered and supported online.

We only store the data you provide when contacting us or purchasing our service. Once you subscription with us has expired / been terminated / been cancelled, all your data is instantly erased from our systems meaning there is no need to inform us that you wish to be forgotten as this will be done automatically.